Shipping policy

At Loafers Avenue, we are committed to providing an exceptional shopping experience for our customers, including through clear and simple shipping policies. We offer free delivery on all orders within the United Kingdom.

Delivery zones

This shipping policy applies to orders dispatched within the United Kingdom.

Delivery times

Here are the estimated times for all parcels:

• Order cut-off time: 14:00 (London time). Orders placed after this time will be processed the next business day, which may add one additional day to the estimated delivery time.
• Order processing time: 1 to 2 business days (Monday to Friday, excluding UK public holidays). Once your order has been processed, it will be dispatched by one of our trusted carriers.
• Transit time: 5 to 7 business days (Monday to Friday, excluding UK public holidays).
• Estimated delivery time: 6 to 9 business days (Monday to Friday, excluding UK public holidays).

Carrier services

We work with the following trusted carriers for deliveries within the United Kingdom, including Royal Mail, to ensure your parcel arrives safely.

Delivery fees

Free delivery: All orders within the United Kingdom benefit from free delivery, with no minimum spend.

Delivery issues

If you experience any issue with your delivery, such as a delay or a lost parcel, please contact our customer service immediately. We are here to help and to make sure your order arrives safely and on time.

Tracking your order

Once your order has been dispatched, you will receive a notification email containing a tracking number. You can track your parcel on our order tracking page.

Any questions?

Contact our customer service.

Contact information

Store name: Loafers Avenue
Address: 53 Rue des Alouettes, 92000 Nanterre, France
Email: contact@loafersavenue.com
Telephone: +33 6 71 32 27 65
Customer service hours: Monday to Friday, 9am to 6pm (London time)
Response time: We aim to reply within 1 business day.

Any questions?

Contact our customer service.